Privacy Policy – Udgam Online

Last Updated: January 6, 2026
At Udgam Online, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our tutoring services.
1. Information We Collect

We may collect the following types of information:

  • Parent/guardian name and contact details
  • Student’s name, grade level, academic needs
  • Time zone and location (for scheduling purposes)
  • Browser, device, and IP address
  • Notes or preferences shared during sign-up or support

We do not knowingly collect personal information from children under 13 without verified parental consent.

2. How We Use Your Information

We use your information to:

  • Schedule and deliver tutoring sessions
  • Match your child with the right tutor
  • Personalize learning experiences
  • Communicate updates or support
  • Monitor platform performance and improve user experience

We do not sell or rent your data to third parties.

3. Third-Party Services

We use secure third-party tools such as:

  • Microsoft Teams – to host live sessions
  • Google Analytics – to understand website traffic
  • Email services – to send updates and support messages

Some limited data may be shared with these tools to deliver our services.

4. Cookies

We use cookies to improve user experience and measure site performance.
By using our site, you consent to the use of cookies. You may disable them in your browser settings.

5. Child Privacy & COPPA

Udgam Online serves students in Grades 4–8. In compliance with the Children’s Online Privacy Protection Act (COPPA):

  • We collect data only with verified parental consent
  • We do not allow children to register independently
  • Parents can request access to or deletion of their child’s data
6. Data Security

We use secure servers, encrypted connections, and access controls to protect your data.
While no system is completely secure, we take reasonable precautions to safeguard your information.

7. Your Rights

As a parent or legal guardian, you can:

  • Access, update, or delete your data
  • Withdraw consent at any time

To exercise these rights, email us at info@udgamonline.com

8. Accessibility

We aim to make Udgam Online accessible to all users.

If you encounter any accessibility issues, please contact us at  info@udgamonline.com

9. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Last updated: January 6, 2026